If your purchase is being delivered via a Freight service, you will be contacted by the Freight company via telephone 1-2 days prior to delivery to schedule a delivery appointment. You will need to be present to sign for the item. All shipments coming via Freight are brought to the curbside only. Please note the following important details about Freight Delivery:

1) You will be responsible for moving the item into your home or backyard once it has been removed from the truck at curbside. Freight delivery personnel are not required to move the item beyond curbside (some will do so if you ask politely and offer a nice tip).

2) Additional costs may be incurred if you live on a small street that is not accessible via a freight truck. In such cases, the freight company will need to transfer your purchase onto a smaller truck for delivery. If you know that large moving trucks cannot access your street (a problem in some cities and rural areas), you must contact us in advance of placing your order so that we can notify the freight service and obtain a cost estimate for you before you place your order. For any questions regarding Freight Delivery, please contact us. Please include your order number in all communications.