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Frequently Asked Questions
It is our goal to provide you with the highest level of customer service. If your questions are not answered in the topics below, please contact our
Customer Service Department
for assistance.
Shipping
How does Freight Delivery work?
Do you offer free shipping on all your products?
How do I track my order?
How do I know if my order has shipped?
Can you ship to APO/FPO, P.O. boxes or international addresses?
How do I cancel my order?
Ordering & Payment
Do you charge sales tax?
What forms of payment do you accept?
Returns & Exchanges
How do I return my order?
What if my order arrives damaged?
Privacy
How can I opt-out from your mailing list?
What about links on your site?
Why am I required to enable cookies?
How does your policy affect information sharing?
Is your site secure? How is my credit card protected?
How do you use server log files?
What is your privacy policy?
How do you collect and use information about customers?
Why do I need to provide my email address when I check out?
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Shipping FAQ
Can you ship to APO/FPO, P.O. boxes or international addresses?
We currently do not ship to APO/FPO addresses, P.O. boxes or international addresses.
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