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Frequently Asked Questions
It is our goal to provide you with the highest level of customer service. If your questions are not answered in the topics below, please contact our Customer Service Department for assistance.
Shipping FAQ
How do I track my order?

Upon completion of your order, you will receive an email confirmation from us with the details of your purchase. Within 2-4 business days, you will receive a second email confirming that your order has shipped. Tracking information will also be included in that email so that you can easily track your package. For questions about tracking, please contact us and include your name and order number.

  • For FedEx shipments (tracking numbers that begin with "04"), call 1.800.GOFEDEX or visit www.fedex.com to track your order.

  • For UPS shipments (tracking numbers that begin with "1Z"), call 1.800.782.7892 or visit www.ups.com to track your order.

If your purchase is being delivered via a Freight service, you will be contacted by the Freight company via telephone 1-2 days prior to delivery to schedule a delivery appointment.


Need Help?
Call us toll-free
866.443.0867